{"id":457,"date":"2022-05-06T15:54:08","date_gmt":"2022-05-06T13:54:08","guid":{"rendered":"http:\/\/cocosolis.com\/en\/?page_id=457"},"modified":"2022-06-17T12:16:59","modified_gmt":"2022-06-17T10:16:59","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/cocosolis.com\/cz\/return-policy\/","title":{"rendered":"Pr\u00e1vo na vr\u00e1cen\u00ed zakoupen\u00e9ho zbo\u017e\u00ed"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Pr\u00e1vo na vr\u00e1cen\u00ed zakoupen\u00e9ho zbo\u017e\u00ed<\/h2>\n\n\n\n<h5 class=\"wp-block-heading\">1. Pr\u00e1vo na vr\u00e1cen\u00ed zakoupen\u00e9ho zbo\u017e\u00ed<\/h5>\n\n\n\n<p>V souladu se z\u00e1konem o ochran\u011b spot\u0159ebitele m\u016f\u017eete vyu\u017e\u00edt va\u0161eho pr\u00e1va vr\u00e1tit zakoupen\u00e9 produkty bez jak\u00fdchkoli trest\u016f a bez pot\u0159eby uveden\u00ed konkr\u00e9tn\u00edho d\u016fvodu na va\u0161e n\u00e1klady. Mus\u00edte n\u00e1s pouze informovat e-mailem na&nbsp;<a href=\"mailto:cz@cocosolis.com\" target=\"_blank\" rel=\"noreferrer noopener\">cz@cocosolis.com<\/a>&nbsp;do 30 dn\u016f od data, kdy jste produkt obdr\u017eeli.<\/p>\n\n\n\n<p>Vr\u00e1cen\u00e9 produkty mus\u00ed b\u00fdt odesl\u00e1ny zp\u011bt do 30 dn\u016f ode dne, kdy jste n\u00e1s informovali o sv\u00e9m rozhodnut\u00ed, na n\u00e1sleduj\u00edc\u00ed adrese Bulharsko, Sofia 1407, 53V Vaptsarov Blvd.<\/p>\n\n\n\n<p>Pokud jste splnili v\u0161echny v\u00fd\u0161e uveden\u00e9 po\u017eadavky, vr\u00e1t\u00edme v\u00e1m v pln\u00e9 v\u00fd\u0161i finan\u010dn\u00ed \u010d\u00e1stku vr\u00e1cen\u00fdch produkt\u016f, kter\u00e9 jste zakoupili.<\/p>\n\n\n\n<p>1.1 V\u00fdrobky by m\u011bly b\u00fdt nerozbalen\u00e9 a v p\u016fvodn\u00edm obalu<\/p>\n\n\n\n<p>1.2 Nesm\u00ed m\u00edt \u017e\u00e1dn\u00e9 \u017e\u00e1dn\u00e9 stopy po pou\u017eit\u00ed, po\u0161kozen\u00fd vzhled nebo zne\u010di\u0161t\u011bn\u00ed<\/p>\n\n\n\n<p>1.3 Uve\u010fte origin\u00e1l fakturu, s n\u00ed\u017e jste obdr\u017eeli produkty, nebo \u010d\u00edslo va\u0161\u00ed objedn\u00e1vky<\/p>\n\n\n\n<p>Zbo\u017e\u00ed prodejci vrac\u00edte na vlastn\u00ed va\u0161e n\u00e1klady.<\/p>\n\n\n\n<p>Budete informov\u00e1ni, pokud vr\u00e1cen\u00e9 produkty nelze p\u0159ijmout, proto\u017ee nespl\u0148uj\u00ed podm\u00ednky stanoven\u00e9 v bodech 1.1, 1.2 a 1.3 p\u0159edchoz\u00edho odstavce. V takov\u00e9m p\u0159\u00edpad\u011b se m\u016f\u017eete rozhodnout nechat si na vlastn\u00ed n\u00e1klady doru\u010dit produkty zp\u011bt. Pokud v\u00fd\u0161e uveden\u00e9 dod\u00e1n\u00ed odm\u00edtnete, vyhrazujeme si pr\u00e1vo zadr\u017eet produkty a \u010d\u00e1stku zaplacenou za n\u00e1kup produkt\u016f.<\/p>\n\n\n\n<p>Vezm\u011bte pros\u00edm na v\u011bdom\u00ed, \u017ee ve\u0161ker\u00e1 cla, dan\u011b a poplatky, kter\u00e9 jste zaplatili za dod\u00e1n\u00ed zakoupen\u00fdch produkt\u016f (pokud existuj\u00ed), jsou nevratn\u00e9.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">2. REKLAMACE<\/h5>\n\n\n\n<p>2.1. Reklamace po\u0161kozen\u00fdch z\u00e1silek prob\u00edh\u00e1:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>v dob\u011b p\u0159ijet\u00ed z\u00e1silky a za p\u0159\u00edtomnosti kur\u00fdra, jak je uvedeno v pozn\u00e1mce v n\u00e1kladn\u00edho listu a s vypln\u011bn\u00fdm prohl\u00e1\u0161en\u00edm n\u00e1lez\u016f ve dvou kopi\u00edch, podepsan\u00fdm p\u0159\u00edjemcem a kur\u00fdrem.<\/li><\/ul>\n\n\n\n<p>nebo<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>do 3 pracovn\u00edch dn\u016f od p\u0159evzet\u00ed z\u00e1silky e-mailem&nbsp;<a href=\"mailto:cz@cocosolis.com\" target=\"_blank\" rel=\"noreferrer noopener\">cz@cocosolis.com<\/a>&nbsp;je t\u0159eba uv\u00e9st \u010d\u00edslo objedn\u00e1vky a poskytnout fotografie produktu\/produkt\u016f.<\/li><\/ul>\n\n\n\n<p>2.2 P\u0159esto\u017ee poskytujeme 100% z\u00e1ruku na na\u0161e v\u00fdrobky * a stanoven\u00ed skute\u010dn\u00e9 v\u00fdhody jejich pou\u017eit\u00ed je individu\u00e1ln\u00ed, p\u0159edpokl\u00e1d\u00e1me, \u017ee mohou existovat z\u00e1kazn\u00edci, kte\u0159\u00ed nejsou spokojeni s jejich \u00fa\u010dinnost\u00ed. V takov\u00e9m p\u0159\u00edpad\u011b n\u00e1s pros\u00edm kontaktujte a zjist\u011bte, jak v\u00e1m m\u016f\u017eeme pomoci. Existuje-li opr\u00e1vn\u011bn\u00fd d\u016fvod pro reklamaci, lze ji uplatnit do 30 dn\u016f od data obdr\u017een\u00ed produktu.<\/p>\n\n\n\n<p>Vezm\u011bte pros\u00edm na v\u011bdom\u00ed, \u017ee p\u0159ecitliv\u011blost nebo alergick\u00e1 reakce na dodan\u00e9 zbo\u017e\u00ed nelze samo o sob\u011b pova\u017eovat za vadu zbo\u017e\u00ed. Podobn\u00fdm zp\u016fsobem, se za vadu nepova\u017euj\u00ed vady d\u00e1rk\u016f a jin\u00fdch bezplatn\u00fdch polo\u017eek, kter\u00e9 poskytujeme krom\u011b va\u0161\u00ed objedn\u00e1vky.<\/p>\n\n\n\n<p>* Chcete-li dos\u00e1hnout nejlep\u0161\u00edch v\u00fdsledk\u016f p\u0159i pou\u017e\u00edv\u00e1n\u00ed ka\u017ed\u00e9ho produktu, informace naleznete na na\u0161ich webov\u00fdch str\u00e1nk\u00e1ch&nbsp;<a href=\"https:\/\/www.cocosolis.com\/cz\" target=\"_blank\" rel=\"noreferrer noopener\">www.cocosolis.com\/cz<\/a>.<\/p>\n\n\n\n<p>Pokud n\u00e1kupu produktu, kter\u00fd chcete vr\u00e1tit, byl doprov\u00e1zen polo\u017ekami zdarma, je t\u0159eba je vr\u00e1tit v p\u0159\u00edslu\u0161n\u00e9 form\u011b (kompletn\u00ed a nepou\u017eit\u00e9, v origin\u00e1ln\u00edm neporu\u0161en\u00e9m obalu)<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">3. Vr\u00e1cen\u00ed \u010d\u00e1stky<\/h5>\n\n\n\n<p>Postup vr\u00e1cen\u00ed pen\u011bz za vr\u00e1cen\u00e9 produkty za\u010d\u00edn\u00e1 do 14 pracovn\u00edch dn\u016f od data, kdy jsme je obdr\u017eeli.<\/p>\n\n\n\n<p>Lh\u016fta pro vr\u00e1cen\u00ed \u010d\u00e1stky, kterou jste zaplatili za n\u00e1kup vr\u00e1cen\u00fdch produkt\u016f, z\u00e1vis\u00ed na zp\u016fsobu platby, kter\u00fd jste pou\u017eili:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>N\u00e1kup na dob\u00edrku: ve\u0161ker\u00e9 \u010d\u00e1stky zaplacen\u00e9 p\u0159i dod\u00e1n\u00ed nebo na m\u00edst\u011b, vrac\u00edme pouze bankovn\u00edm p\u0159evodem na v\u00e1\u0161 osobn\u00ed \u00fa\u010det<\/li><li>N\u00e1kup kreditn\u00ed\/debetn\u00ed kartou: ve\u0161ker\u00e9 \u010d\u00e1stky jsou vr\u00e1ceny na stejn\u00fd \u00fa\u010det (kartu), ze kter\u00e9ho byla platba provedena. Doba zotaven\u00ed bude tak\u00e9 z\u00e1viset na z\u00e1sad\u00e1ch spole\u010dnosti vydan\u00e9 kartou.<\/li><li>Platba p\u0159es PayPal: vr\u00e1cen\u00ed pen\u011bz bude p\u0159ips\u00e1no na v\u00e1\u0161 \u00fa\u010det PayPal a bude okam\u017eit\u011b viditeln\u00e9. Skute\u010dn\u00e9 vr\u00e1cen\u00ed \u010d\u00e1stky z kreditn\u00ed karty spojen\u00e9 s va\u0161\u00edm \u00fa\u010dtem PayPal z\u00e1vis\u00ed na spole\u010dnosti, kter\u00e1 kartu vydala.<\/li><\/ul>\n\n\n\n<p>Aktualizace 29\/12\/2020<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Pr\u00e1vo na vr\u00e1cen\u00ed zakoupen\u00e9ho zbo\u017e\u00ed 1. Pr\u00e1vo na vr\u00e1cen\u00ed zakoupen\u00e9ho zbo\u017e\u00ed V souladu se z\u00e1konem o ochran\u011b spot\u0159ebitele m\u016f\u017eete vyu\u017e\u00edt va\u0161eho pr\u00e1va vr\u00e1tit zakoupen\u00e9 produkty bez jak\u00fdchkoli trest\u016f a bez pot\u0159eby uveden\u00ed konkr\u00e9tn\u00edho d\u016fvodu na va\u0161e n\u00e1klady. Mus\u00edte n\u00e1s pouze informovat e-mailem na&nbsp;cz@cocosolis.com&nbsp;do 30 dn\u016f od data, kdy jste produkt obdr\u017eeli. Vr\u00e1cen\u00e9 produkty mus\u00ed b\u00fdt &hellip; <a href=\"https:\/\/cocosolis.com\/cz\/return-policy\/\">Pokra\u010dov\u00e1n\u00ed<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"page_roles":[36],"class_list":["post-457","page","type-page","status-publish","hentry","page_roles-legal"],"acf":[],"_links":{"self":[{"href":"https:\/\/cocosolis.com\/cz\/wp-json\/wp\/v2\/pages\/457","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cocosolis.com\/cz\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cocosolis.com\/cz\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cocosolis.com\/cz\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cocosolis.com\/cz\/wp-json\/wp\/v2\/comments?post=457"}],"version-history":[{"count":4,"href":"https:\/\/cocosolis.com\/cz\/wp-json\/wp\/v2\/pages\/457\/revisions"}],"predecessor-version":[{"id":522,"href":"https:\/\/cocosolis.com\/cz\/wp-json\/wp\/v2\/pages\/457\/revisions\/522"}],"wp:attachment":[{"href":"https:\/\/cocosolis.com\/cz\/wp-json\/wp\/v2\/media?parent=457"}],"wp:term":[{"taxonomy":"page_roles","embeddable":true,"href":"https:\/\/cocosolis.com\/cz\/wp-json\/wp\/v2\/page_roles?post=457"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}